Usage of Website

Welcome to www.gringofurniture.com, your one-stop online store for furniture and accessories for your Mexico dream home.  Gringo Furniture provides this website as a service to its customers. Please review the following basic rules that govern your use of our site. Your use of our site constitutes your agreement to follow and be bound by these terms. Gringo Furniture may revise this agreement at any time by posting an amended Agreement here. Any changes we make are effective immediately upon posting. Please check this page periodically for changes to the Agreement. You will be able to determine if this Agreement has been changed by noticing the date of “last Update” at the end of this page. Should you have questions concerning any of our policies, please contact us via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You need JavaScript enabled to view it or by phone 1-888-294-1538.

Pricing

All prices listed on the Gringo Furniture online store at www.gringofurniture.com are quoted in U.S. dollars.  Gringo Furniture accepts VISA, MasterCard and payment by wire transfer. All charges are in U.S. dollars. Prices do not include shipping, packaging or insurance unless otherwise stated. Our prices are subject to change without notice. Because of the number of products and complexity of maintaining a custom-product website, we are not bound to honor prices posted in error. We will promptly update prices posted in error as soon as they are discovered.

Custom Nature of Goods

Every piece of furniture is handmade and unique:  one-of-a-kind. Rustic furniture will have variations in color, appearance, texture, size and finish.  Rustic wood does not absorb colored stains and finishes in a uniform manner. Rustic wood is a porous and natural element that responds with its own unique character. This is part of its appeal and charm.  Because of these natural variations, we do not accept returns on products with a colored stain or designer custom finish. Our furniture is custom-made and thus requires prepayment. Orders are non-refundable once manufacture has begun.

Acceptance

 If you cannot be available to accept your furniture, we ask that you please assign someone to accept it for you. This person can be a property manager, real estate contact or neighbor. Please provide this person with a copy of your order so they can check your items.

You or your assignee will be asked to sign off indicating all is correct before the delivery truck departs. If a piece has minor damage, send us photos and we will do everything reasonable to remedy the issue. If damage is discovered after the driver has left, please save all packaging materials and contact us within 24 hours of delivery. We will do our best to file a claim with the transportation company, but if claim is denied, we will not be responsible for the damage.

Dimensions

You are responsible to measure your entryways and access points from curb to in-home placement to confirm your merchandise will fit into your home. Incorrect measurement is not a grounds for cancellation or refusal. Please send us these measurements. This helps us arrange for a successful delivery and ensure your furniture fits into your home.

Last updated April 2010